FAQ (Frequently Asked Questions) – mobilesbestbuy

FAQ (Frequently Asked Questions)


Who is Mobilesbestbuy?

Mobilesbestbuy "MBB™️" is a shop for the coolest mobile gifts or goods. We're here to make your mobile phones extremely one of a kind by giving you our premium top of the line quality, well designed, durable, and easy to use products.

For inquiries, due to too much traffic on our website we are trying to answer all your inquiries as soon as possible so the usual business hours of 9 am - 5pm shall take effect.

MBB™️ is mainly headquartered in Asia.

We specialize product distribution for customers residing in Muscat, LUZON, VISAYAS & MINDANAO.

SHIPPING

How long is the shipping time?

PHILIPPINES:

Within Metro Manila, 1-2 days delivery time via GRYFFON.

Same day delivery via Grab express within Metro Manila.

Outside of Metro Manila 1-2 days delivery time via JRS express.

More often than not, our customers receive their orders earlier than the guided time-frame.

OMAN:

For muscat residents, delivery usually take about 1-2 days.

For people living in Oman outside of Muscat, orders may arrive as early as 1-2 days depending on the courier type.

More often than not, our customers receive their orders earlier than the guided time-frame.

COMING SOON:

For customers based in Asia, orders may arrive as early as 1-2 weeks.

International delivery usually takes about 15–30 business days but can take longer from time to time depending on the countries policy(customs).

More often than not, our customers receive their orders earlier than the guided time-frame.

How much shipping costs?

https://www.mobilesbestbuy.com/pages/shipping-info

ORDER & PAYMENTS

What payment methods do you accept?

Paypal, Mastercard, Visa and other major credit cards.

RETURNS

Can I return my order?

Definitely Yes! 

Return
Policy

If the product you receive is not as described or low quality, the seller promises that you may return it within 30 days when you receive it as long as it is still in good condition and in the original packaging so that you will receive a full refund. The return shipping fee will be shouldered by you.

Seller
Service
  • On-time Delivery If you do not receive your purchase within 60 days, you can ask for a full refund.

Customer Protection

Protecting Your Purchase from Click to Delivery

  • Full Refund if you don't receive your order

    You will get a full refund if your order does not arrive within the delivery time(within 60 days) promised by the seller.

  • Full or Partial Refund, if the item is not as described

    If your item is significantly different from the seller’s product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item.

 

[powr-paypal-button id=bb95db1b_1494020258953]